Aeris Clarity

Notes for the way out · September 25, 2026

Coaching is differentiation

Mark Robergeformer chief revenue officer, HubSpot

Source: “People Leading People” podcast, November 26, 2019

Why this one

Teachers have a word for what Roberge is describing: differentiation. Figuring out where one person is stuck and how that person learns best is the job you’ve been doing for years, for a whole class at a time.

Where it shows up at work

Regional sales managers manage the reps, and their number is your number. A big part of the work is coaching: working out why one rep stalls on the first call and another at the proposal, and helping each one differently. The quota is new. The coaching isn’t.

Read the full page on regional sales manager, with what a Tuesday looks like, how the pay is structured, and the honest downside.