Aeris Clarity

Notes for the way out · September 25, 2026

Good selling is ethical selling

Neil Rackhamcreator of SPIN Selling

Source: Interview with Charles H. Green, Trusted Advisor, March 24, 2010

Why this one

The most common reason educators rule out sales is that it feels sleazy. Rackham spent his career studying what actually happens in sales calls, and his conclusion runs the other way. In the same interview he describes selling as understanding and creating customer value more than persuasion and pressure.

Where it shows up at work

Account executives own a territory of districts and are responsible for what those districts buy. That goes better when you can tell a district the truth about fit, because districts buy again, and they remember. Knowing what teachers will actually use is an advantage in this job, not a conflict.

Read the full page on account executive, with what a Tuesday looks like, how the pay is structured, and the honest downside.